LABORATORY: REFRIGERATOR AUDIT
Quality guaranteed!
What is everyone's idea of a good refrigerator? It must be convenient, large, and beautiful, but high quality and reliability are above all else. At the Beko plant, the quality of refrigerators is closely monitored by the audit laboratory team, and we asked its members to tell us about their responsible work.
QUALITY FROM DAY ONE
Igor Golov,
Senior Quality Engineer:
– I have been working at the plant since August 2006, and our team produced the very first Beko refrigerator in Russia. Of course, everything was much more modest then: we had only one assembly line, production volumes were small, and most of the ready-made units came from Turkey.
But we learned new things, developed, began to produce our own components, always carefully monitored the quality.
Igor Golov,
Senior Quality Engineer:
– I have been working at the plant since August 2006, and our team produced the very first Beko refrigerator in Russia. Of course, everything was much more modest then: we had only one assembly line, production volumes were small, and most of the ready-made units came from Turkey.
But we learned new things, developed, began to produce our own components, always carefully monitored the quality.
“
Today, we have one of the lowest service maintenance indexes for the holding – 1.6, which shows that deficiencies in our refrigerators are extremely rare.
Manufacturing of refrigerators requires enormous painstaking work of many people involved in mechanical production, paint spray processing, in the plastics unit, in the procurement department, and other departments. Our QA operators are involved in the final stage of assembly line operations. Their task is to check product appearance, configuration, correct assembly, and functionality. During a shift, each of our employees checks more than 700 refrigerators directly on the assembly line. And we have only a few seconds to monitor each of the ten operations performed, since we cannot slow down the production process. Therefore, the proficiency of QA operators and foremen is of great importance.
We have now 21 people working in our team. There are those who have been working at the plant since 2009, and they share their expertise with new employees. I would like to pay tribute to our QA operators - Yelena Frolova, Natalia Yefremova, Yulia Sakharovarova, as well as to Yelena Sidorova and Daria Morozova, our QA foremen. A great contribution to improving our product quality is made by Yuri Lyovkin who works with the refrigerator return services.
New QA operators have to learn a lot of information: tolerance margins for parts, performance parameters, the value of safety criteria and much more. Being aware of the importance of all those particulars, they work with focus and responsibility. I would wish the whole team further productive cooperation and efficiency, so that the high quality of our products might bring honor and success to the Beko plant.
We have now 21 people working in our team. There are those who have been working at the plant since 2009, and they share their expertise with new employees. I would like to pay tribute to our QA operators - Yelena Frolova, Natalia Yefremova, Yulia Sakharovarova, as well as to Yelena Sidorova and Daria Morozova, our QA foremen. A great contribution to improving our product quality is made by Yuri Lyovkin who works with the refrigerator return services.
New QA operators have to learn a lot of information: tolerance margins for parts, performance parameters, the value of safety criteria and much more. Being aware of the importance of all those particulars, they work with focus and responsibility. I would wish the whole team further productive cooperation and efficiency, so that the high quality of our products might bring honor and success to the Beko plant.
WE HAVE A FRIENDLY TEAM
Daria Morozova,
QA Master:
– I have been working at the Beko plant since 2009. I started as a QA operator on the assembly line, a few months later I was transferred to the audit laboratory as a tester, and then I became a QA foreman. I really appreciate our small but friendly team, always ready to rally to each other's support. Our girls are ready to help each other at any time, to suggest something, if necessary, or to stand in for a colleague. This is of greatest importance, since effective production begins with close-knit teamwork.
Daria Morozova,
QA Master:
– I have been working at the Beko plant since 2009. I started as a QA operator on the assembly line, a few months later I was transferred to the audit laboratory as a tester, and then I became a QA foreman. I really appreciate our small but friendly team, always ready to rally to each other's support. Our girls are ready to help each other at any time, to suggest something, if necessary, or to stand in for a colleague. This is of greatest importance, since effective production begins with close-knit teamwork.
DIFFICULT BUT INTERESTING
Yelena Sidorova,
QA Master:
– I started to work at the plant 18 years ago as a QA operator on a washing machine assembly line. A couple of years later, I was transferred to the audit laboratory, first as a QA operator, and then as a QA foreman. Now, together with our colleagues, we are checking the operation of the entire refrigerator production line, each critical point, where the risk of error is especially high. We are involved in all production processes, especially when new models are launched or existing ones are modified. This is very interesting, since all the time we come across some new, often non-standard tasks. To work in our team, you need to know the numbers of all refrigerator components, their location, where and how they work. All this comes with experience, but if a person really wants to work with us, he or she will gradually master it all.
Yelena Sidorova,
QA Master:
– I started to work at the plant 18 years ago as a QA operator on a washing machine assembly line. A couple of years later, I was transferred to the audit laboratory, first as a QA operator, and then as a QA foreman. Now, together with our colleagues, we are checking the operation of the entire refrigerator production line, each critical point, where the risk of error is especially high. We are involved in all production processes, especially when new models are launched or existing ones are modified. This is very interesting, since all the time we come across some new, often non-standard tasks. To work in our team, you need to know the numbers of all refrigerator components, their location, where and how they work. All this comes with experience, but if a person really wants to work with us, he or she will gradually master it all.
BEKO IS QUALITY EQUIPMENT
Natalia Yefremova,
Electrical Equipment and Devices Test Operator:
– I came to work at the plant 18 years ago, right after graduating from a vocational school. For the first few years, I worked as an operator of a cutter assembly in the washing machine pre-production section. In 2010, I was proposed to join the Refrigerator Audit Laboratory, and ever since I have been here. Now I check our products for functionality, watch for the temperature parameters in the refrigerator zones, the compressor start-and-stop cycles. This has become especially convenient with the advent of computer software. We strictly monitor the quality of our products and do our best to ensure that only quality equipment is delivered to our consumers who will never be disappointed.
Natalia Yefremova,
Electrical Equipment and Devices Test Operator:
– I came to work at the plant 18 years ago, right after graduating from a vocational school. For the first few years, I worked as an operator of a cutter assembly in the washing machine pre-production section. In 2010, I was proposed to join the Refrigerator Audit Laboratory, and ever since I have been here. Now I check our products for functionality, watch for the temperature parameters in the refrigerator zones, the compressor start-and-stop cycles. This has become especially convenient with the advent of computer software. We strictly monitor the quality of our products and do our best to ensure that only quality equipment is delivered to our consumers who will never be disappointed.
WE ARE SURE OF OUR QUALITY
Olga Krestyaninova,
QA Master:
– I joined the company in 2011, following the recommendation of my friend, who worked here at that time. And it really turned out to be my place, so I stayed here. We have a very good team, friendly atmosphere, comfortable working conditions, decent pay – I like everything here. Over the past few years, I have actually performed the duties of a foreman, and recently I was officially promoted to this position. Our work is very interesting, it has something in common with technical research. But the most important thing is that we help the plant to maintain high quality, and we are proud of it. At home, I also have equipment produced by our plant. And I think most of my colleagues prefer our brand, since we can be sure of its quality.
Olga Krestyaninova,
QA Master:
– I joined the company in 2011, following the recommendation of my friend, who worked here at that time. And it really turned out to be my place, so I stayed here. We have a very good team, friendly atmosphere, comfortable working conditions, decent pay – I like everything here. Over the past few years, I have actually performed the duties of a foreman, and recently I was officially promoted to this position. Our work is very interesting, it has something in common with technical research. But the most important thing is that we help the plant to maintain high quality, and we are proud of it. At home, I also have equipment produced by our plant. And I think most of my colleagues prefer our brand, since we can be sure of its quality.
SEARCHING FOR PROBLEMS IS FUN
Yuri Lyovkin,
QA Technician:
– After graduating from the Russian University of Tourism and Service in 2014 I came to work at this plant. First, I worked as a tester of electrical machines, apparatuses and devices in the refrigerator audit laboratory. And when I mastered all the operations, I was promoted to the position of a technician.
Now I am putting refrigerators for a functional test, after which I decide on their quality. If the result is negative, I look for the cause of the malfunction. I also work with the refrigerator return service. The purpose is the same – to find the causes of the detected malfunctions. Some can be found immediately, literally in 15 minutes, other issues can take 1 or 2 days to detect. Based on the results obtained, we determine at what stage of production the error was made and correct it. This work is really interesting, every day we have new tasks, completely different situations, and I enjoy it.
Yuri Lyovkin,
QA Technician:
– After graduating from the Russian University of Tourism and Service in 2014 I came to work at this plant. First, I worked as a tester of electrical machines, apparatuses and devices in the refrigerator audit laboratory. And when I mastered all the operations, I was promoted to the position of a technician.
Now I am putting refrigerators for a functional test, after which I decide on their quality. If the result is negative, I look for the cause of the malfunction. I also work with the refrigerator return service. The purpose is the same – to find the causes of the detected malfunctions. Some can be found immediately, literally in 15 minutes, other issues can take 1 or 2 days to detect. Based on the results obtained, we determine at what stage of production the error was made and correct it. This work is really interesting, every day we have new tasks, completely different situations, and I enjoy it.
DID YOU KNOW?
- The world's largest refrigerator is located on the border of Switzerland and France. Outwardly, it looks like a cryogenic line 27 km long. This is an indispensable part of the huge hadron collider.
- Some people say that Fidel Castro's life was saved by a ZIL refrigerator. One of the CIA agents planned to poison the Comandante by adding a pill to his milkshake. But the refrigerator was so powerful that the pill did not dissolve.
- Initially, it was a refrigerator that was supposed to become a time machine in the Back to the Future film trilogy. However, the filmmakers abandoned this idea.
© Beko 2024