There's no such thing as boredom in logistics!

Cholpon Akmatbek,
Head of the Logistics Department

Cholpon has worked at Beko since 2009. She graduated from the State University of Kyrgyzstan with a degree in finance, completed her master’s in the same field in Turkey, and then moved to Russia, to Kirzhach, where she began her professional career in logistics.

– In our logistics department, we have several teams: one responsible for outgoing deliveries, and another for incoming deliveries. Alongside the first two teams, there’s a warehouse team, and the second team also includes customs clearance specialists. All of them are highly skilled professionals, well-versed in the regulations and laws that govern our work, and focused on achieving results. Thanks largely to our close-knit team, we were able to quickly reorient our transportation routes, find new partners, and essentially rebuild our logistics chains. We’ve successfully shifted our shipments from Europe to Asia, primarily China, and are actively working with CIS countries – Turkmenistan, Azerbaijan, Uzbekistan, Kyrgyzstan, Kazakhstan, and Mongolia.

The world we live in is changing rapidly, and we must constantly monitor and adapt to these changes as quickly as possible. And I can say that we’re quite good at it. It’s no coincidence that Russian logistics specialists are now considered among the best in the world. We’re constantly learning, exploring new routes, and expanding into new areas – such as working with marketplaces.

Customs Gives the Green Light

Vladimir Shevchenko,
Manager of Inbound Supply Chain

Vladimir has been working at Beko since 2010. After graduating from Vladimir State Pedagogical University, he worked in the Federal Customs Service, rising to the position of Chief Customs Inspector. He became acquainted with Beko's management during the final stages of the plant's construction in Kirzhach, and shortly thereafter, was offered the opportunity to lead the company's Customs Clearance Department.

– We handle the customs clearance of import cargo, including components and equipment for production, spare parts for servicing, as well as finished household appliances produced by other companies within the holding. Essentially, all foreign shipments pass through us. The clearance process begins when we contact the supplier, receive their documentation, process it, and then forward it to our customs representative, who facilitates the issuance of the customs declaration. We enter all this information into a digital system, and the shipments are then sent either to the factory or directly to our customers. This way, we process over three thousand customs declarations annually. The majority of goods come to us from China and Turkey, with smaller shipments from India and Vietnam. Naturally, we work closely with the logistics team, who organize transportation, and we are in constant communication with the planning, supply, warehouse teams, and the Moscow sales department.

In recent years, through joint efforts, we've not only optimized the company's logistics costs but also improved the quality of our deliveries.

We deliver on time and to the right address

Natalia Semyonova,
Senior Logistics Specialist

Natalia joined Beko in 2015. Despite not having specialized education (she holds a degree in educational psychology), she quickly adapted to her role as Logistics Specialist in the Finished Products Warehouse, where she was responsible for shipments and the preparation of shipping documents. Since 2024, she has been handling the organization of freight transportation.

– I have always been keen on learning and acquiring new knowledge and skills, so I mastered my new profession as a logistician right on the job. It was a bit intimidating at first, but I gradually became more involved, and everything started falling into place. The most important thing in logistics is a responsible approach, even to the smallest details. A slight oversight or a single mistake can lead to serious problems that are difficult and costly to fix. My job starts when I receive an order, and it’s my responsibility to ensure our products are delivered to a precise location at the exact time required. I assess which type of transportation is needed, work with transport companies, negotiate with them, and then continuously monitor the transportation process, since anything can happen along the way. Only once the consignee confirms the delivery can I consider the task complete. From the outside, this may seem like a routine process, but it's not. Each shipment, each route is unique, and you always need to be prepared to find a solution to any unforeseen situation. And it’s not always something you can handle alone – sometimes it’s necessary to seek advice from more experienced colleagues or even help from top managers.

Selecting the Most Efficient Routes

Anastasia Korneeva,
Logistics Specialist

Anastasia joined Beko in 2023. After graduating from the Russian Customs Academy, she worked as a specialist at the Federal Customs Service. This experience has been invaluable in addressing the challenges of sourcing materials from international suppliers and coordinating air shipments.

– I've always been fascinated by logistics and wanted to understand how it functions, ultimately becoming a true expert in the field. My education, followed by my role at Beko, has provided me with that opportunity. Our team is large, and each member has their own area of responsibility. I focus on managing container cargo exports from China, as well as shipments from the ports of St. Petersburg and air transport. It’s not just about getting materials or products from point A to point B; it’s about ensuring the fastest delivery possible while minimizing costs—something that's especially crucial in today's environment. We carefully evaluate different routes, seek the most efficient options, and closely track the cargo during transit, as direct delivery (such as by rail) is not always an option. We rely on a mix of sea, air, and road transport. To ensure everything runs smoothly, we maintain constant communication with the planning department, materials and finished goods warehouses, and, of course, our colleagues responsible for customs clearance. When you know you have the support of your colleagues and management, even the most complex tasks become manageable.

Storage, Inventory Management, and Control

Sherzod Kadyrov,
Warehouse Manager

Sherzod joined the Beko plant in 2013 and has advanced from Export Specialist to Warehouse Manager. With two higher education degrees – one from the Vladimir Legal Institute of the Federal Penitentiary Service and another from the Moscow Business Academy in "Operational and Logistics Management" – along with practical experience, he is well-equipped to address any challenges that arise in warehouse operations.

– Beko's warehouse operations encompass several facilities (for materials, spare parts, and finished products) located directly on the factory premises. A large team is responsible for their operation. For instance, more than 70 employees work in our finished goods warehouse, including loaders, storekeepers, drivers, foremen, and specialists. Our team is experienced and possesses all the necessary skills to quickly accept products from the factory lines, label them, store them appropriately, and record all relevant data in specialized software. Shipment of goods is also carried out efficiently—orders are processed, dates are agreed upon, and local regulations are formalized. We coordinate all shipments in close collaboration with our logistics team, who oversee transportation companies and consignees. For Beko, as an industrial enterprise, the warehouse plays a crucial role. It impacts the overall pace and organization of processes, the operation of both internal and external transport, the cost of production, and other key performance indicators. Even a brief disruption in warehouse operations can result in significant financial and reputational losses.